{"id":414,"date":"2021-07-02T21:10:43","date_gmt":"2021-07-02T21:10:43","guid":{"rendered":"https:\/\/setupott.com\/help\/?post_type=ht_kb&#038;p=414"},"modified":"2021-07-02T21:10:44","modified_gmt":"2021-07-02T21:10:44","slug":"how-users-can-manage-products-via-webtv","status":"publish","type":"ht_kb","link":"https:\/\/setupott.com\/help\/knowledge-base\/how-users-can-manage-products-via-webtv\/","title":{"rendered":"How users can manage products via WebTV?"},"content":{"rendered":"\n<p>The users can manage the product and account settings through WebTV. The details are explained below.<\/p>\n\n\n\n<ul><li>Login to WebTV using the username and password.<\/li><li>Go to the <strong>My Products &amp; Services<\/strong> section.<br><br><img loading=\"lazy\" width=\"1225\" height=\"523\" class=\"wp-image-415\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps.jpg\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps.jpg 1225w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-300x128.jpg 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-1024x437.jpg 1024w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-768x328.jpg 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-50x21.jpg 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-920x393.jpg 920w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-600x256.jpg 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/mY-Ps-320x137.jpg 320w\" sizes=\"(max-width: 1225px) 100vw, 1225px\" \/><br><\/li><li>Click the product name to manage.<\/li><li>On the redirected page, You can see the product details. Click the <strong>Manage <\/strong>option.<br><br><img loading=\"lazy\" width=\"1197\" height=\"610\" class=\"wp-image-416\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps.jpg\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps.jpg 1197w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-300x153.jpg 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-1024x522.jpg 1024w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-768x391.jpg 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-50x25.jpg 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-920x469.jpg 920w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-600x306.jpg 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/manageps-320x163.jpg 320w\" sizes=\"(max-width: 1197px) 100vw, 1197px\" \/><br><\/li><li>Some options are listed. The options are explained below.<br><strong>Login details<\/strong>: The login Username and Password listed here. You can use these credentials to log in to your application. <br><br><img loading=\"lazy\" width=\"885\" height=\"407\" class=\"wp-image-417\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials.jpg\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials.jpg 885w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials-300x138.jpg 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials-768x353.jpg 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials-50x23.jpg 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials-600x276.jpg 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/logindetials-320x147.jpg 320w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><br><br><strong>Devices:<\/strong> The connected device details listed here. You can unlink, delete or add a new device.<br><br><img loading=\"lazy\" width=\"911\" height=\"403\" class=\"wp-image-418\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices.jpg\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices.jpg 911w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices-300x133.jpg 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices-768x340.jpg 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices-50x22.jpg 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices-600x265.jpg 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Devices-320x142.jpg 320w\" sizes=\"(max-width: 911px) 100vw, 911px\" \/><br><br><strong>Child Lock<\/strong>: The User can set a Child lock password and add the title below. So the restriction will apply to the selected title. Also, the user can be restricted by the Maturity Level. The viewer in the restricted age category requires the PIN to view the content. <br><br><img loading=\"lazy\" width=\"753\" height=\"612\" class=\"wp-image-419\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Parentc.png\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Parentc.png 753w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Parentc-300x244.png 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Parentc-50x41.png 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Parentc-600x488.png 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Parentc-320x260.png 320w\" sizes=\"(max-width: 753px) 100vw, 753px\" \/><br><strong>App Settings<\/strong>: The user can set application settings such as Autoplay, Loop option, and preferred language. <br><br><img loading=\"lazy\" width=\"902\" height=\"375\" class=\"wp-image-420\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings.png\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings.png 902w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings-300x125.png 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings-768x319.png 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings-50x21.png 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings-600x249.png 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Appsettings-320x133.png 320w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><br><br><strong>My Activate<\/strong>: The user can track all activities under this account here. <br><br><img loading=\"lazy\" width=\"870\" height=\"587\" class=\"wp-image-421\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity.png\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity.png 870w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity-300x202.png 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity-768x518.png 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity-50x34.png 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity-600x405.png 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/Myactivity-320x216.png 320w\" sizes=\"(max-width: 870px) 100vw, 870px\" \/><br><br><strong>Issue Reporting<\/strong>: The User can report an issue here. The administrator-added predefined feedback templates are listed here. So the user can select a title and send a matching template or the user can type the issue in the column. The issue will open as a ticket on the admin end and solve the issue. <br><br><img loading=\"lazy\" width=\"909\" height=\"620\" class=\"wp-image-422\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue.png\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue.png 909w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue-300x205.png 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue-768x524.png 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue-50x34.png 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue-600x409.png 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/reportig-issue-320x218.png 320w\" sizes=\"(max-width: 909px) 100vw, 909px\" \/><br><br><strong>Feedback<\/strong>: The user can send feedback to the administrator. Select the Type from the list and specify the feedback in the column.<br><br><br><img loading=\"lazy\" width=\"923\" height=\"478\" class=\"wp-image-423\" style=\"width: 1000px;\" src=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback.png\" alt=\"\" srcset=\"https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback.png 923w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback-300x155.png 300w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback-768x398.png 768w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback-50x26.png 50w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback-920x476.png 920w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback-600x311.png 600w, https:\/\/setupott.com\/help\/wp-content\/uploads\/2021\/07\/feedback-320x166.png 320w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/><br><br><\/li><\/ul>\n\n\n\n<p><\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0},"ht_kb_category":[14],"ht_kb_tag":[],"_links":{"self":[{"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/ht_kb\/414"}],"collection":[{"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/comments?post=414"}],"version-history":[{"count":1,"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/ht_kb\/414\/revisions"}],"predecessor-version":[{"id":424,"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/ht_kb\/414\/revisions\/424"}],"wp:attachment":[{"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/media?parent=414"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/ht_kb_category?post=414"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/setupott.com\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}